Help

Need help ?

To help you better understand how to make your purchases at Skar Modelhorse, here are some steps to follow if you encounter difficulties.

❓ How to choose your horse's coat?
Are you a little lost in choosing the right dress? Don't panic, it's quite simple!

If your horse is bay, you must choose “Uni Coat”. This type of dress contains all dresses without variegation such as bay, chestnut, black, gray, cream (Isabelle, palomino).

If your horse is piebald, you must choose “Piety Dress”. This type of dress contains all the dresses with variegation such as the pie tobiano, the pie overo, the cape... There are a lot of types of pie.

If your horse is leopard or varnish, you must choose “Complex Coat”. This type of dress contains all dresses with very pronounced variegation such as leopard, varnish, leopard complex..

An everlasting gift.

Step 1: Choose the type of coat for your horse (Plain Coat, Pie Coat, Complex Coat).

Step 2: Proceed to payment.

Step 3: You will receive an order confirmation email, then an email to send your photos. After knowing the horse to be made, I will offer you molds.

Step 4: Once the mold is chosen, I will begin your order.

Step 1 :

Please note, these steps are only valid for “Creating your dream horse”

Go to the “Create your dream horse” section

2nd step :

Once you have chosen the dress, add it to your basket.

Step 3:

Scroll down to the bottom of the page and click on the collection.

Step 4:

Choose the color of the eyes, the mold, the variegations...

This is where you can fully customize your horse.

Step 5:

Once all the steps are done (from choosing the dress to customization) you can proceed to payment.

Be careful to check if all the customizations have been added to the basket.